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DTSTART:20000101T000000
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UID:20260930T023156Z - 92459@sa70a.odoo.com
DTSTART;TZID=SAST:20260923T123000
DTEND;TZID=SAST:20260923T140000
CREATED:20260930T023156Z
DESCRIPTION:Service Excellence Essentials\nA practical online s
ession introducing selected principles from the SEE programme\, designed f
or leaders and teams who want service intent to show up more consistently
in everyday behaviour. What you walk out with A practical lens for spottin
g where service intent breaks down in real moments. Clearer language to co
nnect customer outcomes\, employee enablement and performance. Simple prom
pts leaders and teams can use to make service excellence more consistent.
Who's in the room: service\, experience\, operations\, risk\, learning and
frontline leaders who need service excellence to show up consistently in
real customer and employee moments.
DTSTAMP:20260930T023156Z
LOCATION:South Africa
SUMMARY:Service Excellence Essentials
X-ALT-DESC;FMTTYPE=text/html:Service Excellence Essentials\nA p
ractical online session introducing selected principles from the SEE progr
amme\, designed for leaders and teams who want service intent to show up m
ore consistently in everyday behaviour. What you walk out with A practical
lens for spotting where service intent breaks down in real moments. Clear
er language to connect customer outcomes\, employee enablement and perform
ance. Simple prompts leaders and teams can use to make service excellence
more consistent. Who's in the room: service\, experience\, operations\, ri
sk\, learning and frontline leaders who need service excellence to show up
consistently in real customer and employee moments.
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